A write-off from a kitchen message
How to move the kitchen's evening "write-off 26.09" message into iiko write-offs in a couple of minutes.
Where it is: Write-offs →
about 3 minUpdated October 3, 2026
The kitchen's daily write-off message gets into iiko in a couple of minutes: paste the text, answer the questions, check the lines, send. No more typing write-offs into the back office by hand.
1. Once: set up the reasons#
Open "Settings → Write-offs", the "Write-off reasons" card (you need the restaurant administrator role). For every reason — spoilage, staff meals, quality check or your own — choose the iiko account and the store to write off from. If the kitchen spells a reason in different ways, add the spellings under "Other spellings".
Decide how write-offs are sent: with "Post write-offs immediately" (the "Posting in iiko" card) off they arrive unposted (handy while you're checking), with it on they arrive posted.
2. Paste the message#
Copy the kitchen message from the chat, open the "Write-offs" section and click "Paste message". Paste the text — ReconDoc shows the date and the write-offs it will create: one per reason.
3. Answer the questions#
If the message has a section with no heading, a repeated section, or a reason with no store set, questions with buttons appear under the preview. Answer them all and click "Create write-offs".
4. Check the lines#
The first write-off opens. The bottom bar shows which lines need a decision:
- pick a product from the candidates or find it with search;
- enter the quantity if the kitchen left it out;
- for "2 pcs" of a product counted in kilograms, enter the weight of one piece.
The switch above the lines takes you to the other write-offs from the same message.
5. Send#
Click "Send group" to send all write-offs from the message, or "Send to iiko" on each write-off in turn. Once sent, each write-off shows its iiko number.
Tip
ReconDoc remembers the lines you sent. Next time the same wording is filled in by itself.
Made a mistake in a sent write-off? Fix it on the card and click "Update in iiko". If the write-off is posted, unpost it in the back office first.
What's next
Didn't find the answer, or the guide didn't help?
Ask support