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A write-off from a kitchen message

How to move the kitchen's evening "write-off 26.09" message into iiko write-offs in a couple of minutes.

Where it is: Write-offs →

about 3 minUpdated October 3, 2026

The kitchen's daily write-off message gets into iiko in a couple of minutes: paste the text, answer the questions, check the lines, send. No more typing write-offs into the back office by hand.

1. Once: set up the reasons#

Open "Settings → Write-offs", the "Write-off reasons" card (you need the restaurant administrator role). For every reason — spoilage, staff meals, quality check or your own — choose the iiko account and the store to write off from. If the kitchen spells a reason in different ways, add the spellings under "Other spellings".

Decide how write-offs are sent: with "Post write-offs immediately" (the "Posting in iiko" card) off they arrive unposted (handy while you're checking), with it on they arrive posted.

2. Paste the message#

Copy the kitchen message from the chat, open the "Write-offs" section and click "Paste message". Paste the text — ReconDoc shows the date and the write-offs it will create: one per reason.

3. Answer the questions#

If the message has a section with no heading, a repeated section, or a reason with no store set, questions with buttons appear under the preview. Answer them all and click "Create write-offs".

4. Check the lines#

The first write-off opens. The bottom bar shows which lines need a decision:

  • pick a product from the candidates or find it with search;
  • enter the quantity if the kitchen left it out;
  • for "2 pcs" of a product counted in kilograms, enter the weight of one piece.

The switch above the lines takes you to the other write-offs from the same message.

5. Send#

Click "Send group" to send all write-offs from the message, or "Send to iiko" on each write-off in turn. Once sent, each write-off shows its iiko number.

Tip

ReconDoc remembers the lines you sent. Next time the same wording is filled in by itself.

Made a mistake in a sent write-off? Fix it on the card and click "Update in iiko". If the write-off is posted, unpost it in the back office first.

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