How to fix an invoice that's already been sent

You can edit an invoice after it's sent — the fields aren't locked. But there's a rule you need to know right away.

If the document is unposted#

1. Make your edits on the invoice.
2. Click Send changes to iiko.
3. The service finds the document by number and rewrites its items.

Done — the document in iiko matches the card.

If the document is already posted#

A posted document can't be rewritten — that's iiko's limit, not the service's. Check status in iiko replaces sending changes, with the note Edits stay in ReconDoc. Here's the order:

1. Open BackOffice and unpost the document.
2. Click Check status in iiko in the card heading so ReconDoc sees it is unposted.
3. Make your edits in ReconDoc.
4. Click Send changes to iiko.
5. Post the document again in BackOffice.

If the document was deleted in iiko#

The service notices and flags the invoice with a red Deleted in iiko badge. An invoice like that needs to be sent again, not updated — there's nothing left to update.

Supplier and store on a sent invoice#

You can still change them — the fields stay open. But remember the same rule: the change stays here until you update the document in iiko.

Done. What's next?#

If the document turned out to be missing from iiko entirely, there's a breakdown in a separate article.