Nothing is clickable, everything's read-only

The data is visible, but actions — recognize, send, update the document — don't work.

Check in order#

1. Payment status. If the paid period has expired, there are 7 days of grace, and then the restaurant switches to read-only. The data stays intact the whole time.
2. The monthly invoice limit. Every plan has its own cap. Once it's reached, new invoices can't be created until next month, or until you switch to a bigger plan.
3. Your role. An operator doesn't see settings, the plan, or the list of team members — that's access control, not a bug. If you need access, the restaurant's owner grants it.

How to fix it#

Payment — the Subscription & billing tab, choose your plan in 1 · What you pay for, then a way in 2 · How to pay. Access comes back right after a card payment; a bank transfer takes 1–3 working days.

Limit — the same tab shows how many invoices you've used this month. If you regularly hit the cap, it's worth switching to a bigger plan: the tiles show not just your current plan, but also the smallest one that would actually cover your usage.

Role — talk to the restaurant's owner. Team members and Subscription & billing aren't shown to an operator in the settings menu at all, while iiko connection and Invoice rules are read-only for an operator: a line above the page says the administrator changes these settings, and the fields are greyed out.

About your data#

Didn't help?#

Contact support — we'll tell you exactly what's limiting your access.